4d ago

Total Savings Calculation Excludes Marcus Rewards

I noticed that the Total Savings calculation under How I Spend appears to only include redeemed AMC rewards. Rewards redeemed on Marcus Theatres concessions do not seem to be included in the total savings calculation.Before submitting this feedback, I confirmed that the filter was set to All Movies or All Subscriptions, so the issue does not appear to be related to the selected filter.

In Progress

3 days ago

Yes - both missing reward redemptions were for tickets that I paid out of pocket for!

3 days ago

I think I found the error. Is this a movie that you didn't use the Marcus program to pay for the ticket, but you used some points you had accumulated? I found a gap when a movie is entered that way using a custom program. If that isn't the case please let me know and I'll dig in furthur.

changed status toIn Progress·3 days ago

changed status toUnder Review·3 days ago