Reel SavingsR
Reel Savings
Oct 8

Movie Data Wiped out

When i opened the app today all the movies i have added are gone and had to re add them manually again
ProgressIn Progress

changed status toIn Progress·5 days ago
last week

One more bit of context that might help me narrow this down. Do you recall, if when this happened, a live activity for the app may have been active?

last week

This happens to me sometimes, a fix is too get out of the app and swipe it out of the list of apps, and then re open the app. It usually is back there after I've done that.

5 days ago

Next update will stop this from happening, fyi. It was a bit too eager going to local (empty) storage instead of waiting for iCloud to come online.

last week

Was this after a reboot or OS update? Sometimes it takes a minute for CloudKit to reinitialize. Swiping away and reopening the app usually wakes it up. In any case, would you be able to hit the contact us button and attach diagnostics so I can make sure nothing else was going on? Also, insure that iCloud data is toggled on for the app in iOS settings.

last week